Features

Everything your
front desk needs

Powered by advanced AI. Designed for real businesses. Ready in minutes. Explore the full capabilities of Dialeva.

Voice AI

Natural conversations that feel human

Dialeva uses Claude AI combined with Deepgram Nova-3 for speech-to-text and ElevenLabs for ultra-realistic voices. The result is a receptionist that understands context, handles interruptions, and adapts tone to match your brand.

Real-time speech recognition with Deepgram Nova-3
Human-like responses powered by Claude AI
Premium voice synthesis via ElevenLabs or Azure TTS
Multi-language support
Interruption handling & natural turn-taking
Custom voice cloning for Enterprise plans
Scheduling

Smart appointment booking

Dialeva checks real-time availability, books slots, sends confirmations, and manages your calendar — all during the call. Supports Google Calendar sync, buffer times, and recurring appointments.

Real-time calendar availability checking
Google Calendar bi-directional sync
Automatic confirmation SMS & emails
Buffer times between appointments
Recurring appointment support
Walk-in & waitlist management
Messaging

SMS follow-ups & reminders

After every call, Dialeva automatically sends tailored follow-up messages. Reduce no-shows with smart reminders and keep clients engaged with personalized outreach.

Post-call follow-up messages
Appointment reminders (24hr, 1hr)
Two-way SMS conversations
Customizable message templates
Bulk SMS campaigns
Opt-in/opt-out compliance
Analytics

Real-time insights & reporting

Track every call, measure sentiment, monitor costs, and discover trends. Export data, build dashboards, and continuously optimize your front desk performance.

Live call monitoring dashboard
Caller sentiment analysis
Cost tracking & ROI metrics
Call volume trends & heatmaps
Custom reports & data exports
Webhook event streaming
Knowledge Base

Teach Dialeva about your business

Upload FAQs, documents, and snippets to build Dialeva's knowledge base. It learns your services, pricing, hours, policies — and answers questions accurately every time.

FAQ management with categories
Document upload & parsing
Snippet library for common responses
Service & pricing information
Business hours & holiday handling
Automatic knowledge updates
Integrations

Connect your entire workflow

Dialeva integrates with the tools you already use. Push call data to your CRM, trigger automations in Zapier, get Slack notifications, and sync with everything.

Zapier & Make.com automation
Slack & Teams notifications
HubSpot & Salesforce CRM sync
Google Sheets data logging
Custom webhooks & API access
Stripe payment integration

Stop losing calls.
Start growing.

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